Welcome to the website of ORALNEXUS LLC (hereinafter referred to as “we”). We are committed to providing our customers with smooth and reliable shipping services. Below are our shipping terms, including information on domestic and international shipping.
Shipping Scope
We provide domestic and international shipping services within the United States. Please note that international shipping may be subject to customs and regulations in the destination country.
Shipping Time
Domestic Shipping: All orders typically take 3 to 7 business days to arrive after processing, depending on the destination and the chosen courier service.
International Shipping: International orders typically take 7 to 21 business days to ship, depending on the destination country and customs processing speed.
Courier Companies
We partner with several well-known courier companies to ensure your orders are delivered safely and on time. Our partner courier companies include:
FedEx
United States Postal Service (USPS)
UPS (United Parcel Service)
After order confirmation, we will select the appropriate courier company based on your location and the best shipping option.
Shipping Costs
Shipping costs will be automatically calculated based on the order weight, destination, and selected courier service, and will be displayed at checkout. For international orders, customs duties and VAT may also apply, which are the responsibility of the customer.
Order Tracking
Once your order is shipped, we will provide you with a tracking number via email. You can use this number to track your package status in real time on the website of your chosen courier company.
Problem Handling
If any problems occur during transit, such as missing documents, delayed delivery, or damage, please contact us immediately. We will do our best to assist in resolving the issue.
Modifying Shipping Terms
We reserve the right to modify or update these Shipping Terms at any time. Any changes will be posted on the website and will take effect immediately. We recommend that you check regularly for the latest shipping policy.
Thank you for choosing ORALNEXUS LLC. We look forward to providing you with excellent products and services!